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Our guarantee is very straight-forward, and reflects our belief in the quality of our products. We sincerely believe that our products are the best in the World. We put our products through rigorous tests to ensure that the products you trust are built to the highest standards. You will probably never encounter a problem with your Musougear products. In the unlikely event that you, in the first week from the date of purchase, discover a problem caused by defects in either workmanship or materials, we will be happy to see that it is replaced
Please be aware that we do not cover normal wear and tear, damage caused by third party, any damaged contents of your musougear misuse and abuse of the products. We also do not cover any damage when our products have been in hands of a third party, before they were delivered by you.
It is important to note that our guarantee is not an unconditional guarantee. Musougear products are made from the highest quality materials and produced under the highest manufacturing standards. But, like any other travel or bag product, musougear products are not indestructible. Therefore, our guarantee does not cover product damage that may result from abuse or mishandling of the product or . We also do not cover incidental or consequential damages, All warranty claims accompanied by an explanation with detail pictures and an original receipt of purchase, can be emailed to firstname.lastname@example.org. Damage due to wear and tear will be invoiced at a reasonable charge.
Incase your Musougear product is approved to be replaced, the replacement will be shipped as soon as possible.